Speyside Whisky Masterclass

Cancellation Policy

Barrel & Brand Booking Policy 1. Deposits and Payments To confirm your booking with Barrel & Brand, a non-refundable deposit of 50% of the total service fee is required. This deposit secures your event date and services. The remaining balance must be paid in full prior to the arrival of the Brand Ambassador at the event venue. Failure to complete payment on schedule may result in cancellation of services without refund of the deposit. 2. Cancellation and Amendment Policy If Barrel & Brand is supplying whisky or other spirits: Clients may cancel or amend their booking without penalty up to 7 days before the event date. Any cancellations or significant changes made within 7 days of the event may result in the forfeiture of the deposit as Barrel & Brand may have incurred costs in preparing for the event, including the purchase of stock. If Barrel & Brand is not supplying the whisky or other spirits: Clients have the flexibility to cancel or amend their booking up to 24 hours before the event. Cancellations or amendments made less than 24 hours before the event will result in the loss of the deposit. 3. Additional Sales by Brand Ambassadors Where the Brand Ambassador holds a personal license, they are permitted to sell additional stock to guests during the event. This arrangement can be beneficial for guests wishing to purchase spirits showcased during the event. 4. Client Responsibilities Clients are responsible for informing Barrel & Brand of any special restrictions or requirements at the venue that may affect the delivery of our services. This includes but is not limited to access restrictions, alcohol licensing rules, and any specific guest-related policies. 5. Liability Barrel & Brand will not be held liable for any issues that arise due to the client's failure to provide accurate or complete information regarding the event or venue restrictions. Barrel & Brand maintains a strict adherence to responsible drinking and all applicable laws and regulations related to alcohol consumption and sales. 6. Force Majeure In the event of circumstances beyond our control (e.g., natural disasters, government restrictions, pandemics), Barrel & Brand reserves the right to reschedule the event. If rescheduling is not possible, a refund may be considered on a case-by-case basis, excluding any non-recoverable expenses already incurred. 7. Privacy Policy Can be found on the website

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